Ticketing Assistant

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Ticketing within European Union

Please take note of the list of Air Carriers banned from operating in the EU and inform your customers accordingly.

Amadeus

Issuing Hahn Air e-Tickets

Your booking is complete? Good.
You are about to issue a Hahn Air e-ticket? Great.

Before doing so, we suggest that you quickly review your booking once again using our Quick Card or by following the checklist below:

  • Are the respective flights to be issued labelled with E indicator (E)?
  • Have you booked any infant? If so, does the respective partner airline accept any e-tickets with infants (HEETTxx)? (second screen, infant ticket allowed y/n?)
  • Is at least the first booked segment confirmed (HK)?
  • Have you selected HR as validating carrier (FVHR)?
  • Have you correctly priced the flight segments with Hahn Air (FXP/R, VC-HR)?
  • If FOP is a credit card, does Hahn Air support this card in your market (GGAIRHRTICKET, MS43)?

So far so good?

Then go ahead and issue your Hahn Air e-ticket using TTP as normal.

More information needed? Then, please continue reading.
Alternatively, you may also use the following information pages in Amadeus:

[ HEETTHR ]
[ GGAIRHR ]
[ GGAIRHRNEWS ]
[ GGAIRHRTICKET ]

Availability of Hahn Air e-tickets in Your Market

Hahn Air e-tickets are available in all BSP/ARC markets with a few exceptions.

To check whether Hahn Air e-tickets are available in your market, please use Amadeus entry [ HEETTHR ].

Airlines Eligible for Hahn Air e-Ticketing

Hahn Air acts as the ticketing airline for more than 200 airlines worldwide - and we're adding new partners all the time. To get the complete up-to-date list of airlines, use Amadeus entry [ TGAD-HR ]. 

Please note that standard BSP priority rules regarding the selection of ticketing airlines shall be followed in all circumstances.

For more information on this, please use the "Quick Check" tool in the top right-hand corner of this webpage or remember the following two rules of thumb:

  • Hahn Air shall be selected as the ticketing airline if the respective partner airline is not a BSP member in your market.
  • Hahn Air shall be selected as the ticketing airline if the interline combination in the itinerary can't be otherwise issued due to missing interline e-ticketing between respective airlines - regardless of their BSP membership status in your market.

Flights Eligible for Hahn Air e-Ticketing

Flights to be issued on Hahn Air e-tickets must be labelled with an "E".

The absence of the "E" indicates that the partner airline can't process any e-tickets at the airport in question.

Passenger Eligibility for Hahn Air e-Ticketing

All partner airlines have their own e-ticketing rules. Some, for example, do not allow unaccompanied minors to be issued with an e-ticket. Here at Hahn Air, we actually do support the issuance of e-tickets for all passenger types. But if our partner airline does not we will always follow their rules.

You can check passenger eligibility using Amadeus command [ HEETTXX ], where XX stands for the respective airline's code. Scroll down to the second screen [ MD ] where you will find other useful airline-specific information.

Segments Eligible for Hahn Air e-Ticketing

Each booked segment must be flagged with an "E".

At the very least, the first segment in your itinerary to be issued on Hahn Air must be confirmed by the respective airline (i.e. it must have HK status). The others can either be confirmed, remain open or waitlisted.

Please note that no passive segments are supported in general.

Fares Eligible for Hahn Air e-Ticketing

Hahn Air e-tickets may be issued for any kind of fare, provided the applicable fare rule does not forbid issuance on Hahn Air.

To check the rules applicable for the selected fare, use Amadeus entry [ FQDAAABBB/D01MAY09/AXX ], where:

- AAA stands for departure airport
- BBB stands for arrival airport
- XX stands for airline

Please double-check that it has been priced with Hahn Air as the ticketing airline to make sure that all fees and charges are calculated correctly [ FXP/R, VC-HR ].

Also be aware that any violation of the fare rules may result in the passenger being excluded from transportation and/or in ADM proceeding.

Form of Payment (FOP)

Hahn Air supports the following forms of payment worldwide:

  • Cash
  • Invoice
  • Misc

Credit cards (Mastercard, Visa, UATP) are widely supported too.

To check which cards are available in your market, use Amadeus command [ GGAIRHRTICKET ], then [ MS43 ] to get to the appropriate information page.

Quick Check

Choose your country of ticketing and airline(s) to check the ticketing availability on HR-169

Step 1: choose country of ticketing

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