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In general, a refund will be authorised for changes to the schedule of more than three hours.
This time frame may vary and depends on the operating carrier. In case more information is needed, send an email to service@hahnair.com
When the schedule change causes any misconnections on the itinerary, a refund can only be authorised if the affected flights are issued on the same HR-169 document. It is mandatory to cancel the booking before you apply for the refund.
Please include the complete PNR history with your request.
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