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Can Hahnair authorise a refund if the operating carrier makes a schedule change and no alternative flights are offered, or if the alternatives are not acceptable for the customer?

In general, a refund will be authorised for changes to the schedule of more than three hours.

This time frame may vary and depends on the operating carrier. In case more information is needed, send an email to service@hahnair.com

When the schedule change causes any misconnections on the itinerary, a refund can only be authorised if the affected flights are issued on the same HR-169 document. It is mandatory to cancel the booking before you apply for the refund.

Please include the complete PNR history with your request.  

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Pobeda Airlines

Profile

... This carrier is displayed in your GDS under the H1 code. Pobeda is a Russian low-cost airline and a wholly-owned subsidiary of Aeroflot. It is based at Vnukovo International Airport (VKO) in Moscow. Online check-in - To check-in online free of charge, please log-in to mytrip.hahnair.com and, when possible, please click on the button "OnlineCheck-in". ...

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... correct predictions will have the chance to win one of three flight vouchers worth €250, €150 and €100. You can refer to the terms and conditions here. ...

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Head Office Tour

Products and Services

... Would you like to take a sneak peek into Hahn Air’s head office? Well, here’s your chance. Visit us in Dreieich, Germany - Registered travel agents can now visit our Hahn Air head office and gain a better understanding of how our business works ...

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