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Help & Contact

Until further notice, we can provide assistance and support by e-mail only. Thank you for your understanding.

Service Desk

Contact our Service Desk for ticketing requests.
An der Trift 65
63303 Dreieich
Indonesia

Service Partner

PT AVS Indonesia Aviation Services

Contact our local Service Partner.

Allianz Tower, 27th floor, Unit C, Kawasan Kuningan Persada, Jl. HR Rasuna Said Superblok 2
12980 Jakarta
Indonesia

Djatmiko Histino Putro

Senior Manager


Monday - Friday 08.30 - 17.30h
PT AVS Indonesia a member of the Aviation Services Group of GSA companies. Aviation Services Group is currently one of the regions leading General Sales Agent (GSA) organization. With over 17 years experience in Passenger and Cargo sales, the services provided by Aviation Services Group is of assured quality and dedication. In online or offline operations, PT. AVS Indonesia continues to provide excellent service and support to its customers.

Sales and Marketing

Contact our sales support team for sales subjects.

An der Trift 65
63303 Dreieich
Indonesia

General contacts

24/7 Service Desk

service@hahnair.com

For Refunds, ADM, ACM

accounting@hahnair.com

24/7 Service Desk

For Refunds, ADM, ACM

For Passengers

Please refer your request to your travel agency or the operating carrier. Hahnair is a B2B company that does not serve passengers directly.

H1 or X1 bookings:
To view details of an H1 or X1 booking please visit our Travel Details.