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FAQs for Travel Agents

How do I refund a ticket if the coupon (CPN) status in “U“ (unavailable)?

BSP Users: If you need to refund a HR-169 ticket, apply for a refund via BSP Link, even if the CPN status is “U”. There is no need to contact Hahnair to have the CPN status changed.

ARC Users: send an email indicating HR- ticket number to service@hahnair.com for further instructions.

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Help & Contact

FAQs for Travel Agents

How do I refund a ticket if the coupon (CPN) status in “U“ (unavailable)?